HTS: Clinical IVR Systems

Clinical IVR Systems

The primary focus of HTS is the development of interactive voice response (IVR) systems for use in clinical evaluation and care.

HTS was the first to develop clinical interactive voice response (IVR) systems. It continues on the cutting edge, collecting data directly from patients for pharmaceutical companies, healthcare organizations and researchers. Our clinical IVR assessments are used by leading pharmaceutical companies to qualify study subjects for trial entry and to collect efficacy, quality of life, pharmacoeconomic and patient diary information.

Our experience validating computer-administered assessments spans three decades. We've published over 100 articles on the use of technology in this field. We provide dozens of scales, ranging from the Hamilton Depression Rating Scale (HAMD) to the McGill Pain Questionnaire to the Quality of Life Enjoyment and Satisfaction Questionnaire (Q-LES-Q). New scales can be created and validated as needed.

We also develop IVR programs for education and self-help programs for depression.

Please click on the tabs above to see how our Interactive Voice Response technology can help you.